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Archive for April 6th, 2008

Local TV is no longer a cash cow

Posted by Mort Greenberg on April 6, 2008

Source: http://baltimoresun.com

Nationwide, newsrooms are facing cutbacks

By David Zurawik and Chris Kaltenbach

Sun reporters

April 3, 2008

For decades, local TV stations in cities like Baltimore were cash cows for the companies that owned them. Even though one or two stations with the most popular anchors often came to dominate each market, everybody made money. Local TV was that surefire a business – even for last-place and poorly managed stations.

But not today.

More and more, the dominant story line for local TV news is one filled with talk of cutbacks, layoffs, lowered expectations and an urgent need to find new ways of doing business and winning viewers. This week, CBS announced a series of layoffs at its stations in cities across the country, including Baltimore. And last month, the local ABC affiliate, WMAR, laid off two producers and fired anchor Brian Wood.

“I don’t think we can sit here comfortably anymore and rely on the fact that we’ve been here for years,” says Mary Beth Marsden, anchor at WMAR, Channel 2. “How do we stay relevant, that’s the question. How do we stay the providers of information that people choose to go to? I think we’re still trying to figure it out.”

As part of CBS’ nationwide cuts, 14 newsroom employees were fired this week at San Francisco’s KPIX, Channel 5, including four on-air reporters.

In Boston, staff cuts at WBZ, Channel 4, were expected to reduce the station’s 220-person work force by about 10 percent.

At Chicago’s WBBM, Channel 2, at least 18 employees found themselves without a job Monday, including the station’s lead anchor, lead sportscaster and two more on-air personalities.

The toll was lighter in Baltimore, but the station still let go at least four employees. And some employees at WJZ worry more cuts may be coming.

“You don’t know what they’re going to do,” said one station employee, who did not want to be named for fear of being fired. “There are a lot of people there who don’t have contracts.”

And the drastic downsizing isn’t limited to stations owned by CBS. Other media companies such as ABC and NBC also are seeing ad revenue decline.

“There is no doubt about it, local TV stations are facing harder times, and what you’re seeing with the cutbacks and layoffs are media companies reacting to new economic realities,” says Douglas Gomery, media economist at the University of Maryland.

One reality involves the downturn in the general economy, with companies across the board looking to cut costs. The stations have been particularly hard hit as struggling car manufacturers and dealers have curtailed their advertising spending.

Automotive TV advertising fell to $7.6 billion in 2007, a drop of 8.3 percent from the year before, according to research firm TNS Media Intelligence. The decline has been even steeper in the first three months of 2008, according to analysts.

“Car advertising accounts for about 10 percent of TV revenue,” said Bob Papper, media studies professor at Hofstra University and author of the Radio and Television News Directors/Hofstra annual survey of local TV stations. “So, these cuts that you are seeing at stations across the country are in part a reaction to a drop in that revenue.”

And if the downturn continues, so could the layoffs, Papper said.

“NBC laid off at its local stations in December, and CBS is doing it now,” Papper says. I think it’s reasonable to think ABC might be doing it next – spreading out across its stations.”

But there are also “media-specific forces” driving the layoffs, Gomery said. “With a fragmenting of the audience and new strategies to reach customers in new online media, local TV is no longer as automatic a buy.”

“More of the focus in general is toward the Internet, and so more of the money is moving that way,” says Abe Novick, an advertising agency executive at Euro RSCG, a global advertising agency based in New York. “And that’s why the local TV news industry – as well as the newspaper business – is going through these convulsions of cutbacks and layoffs.”

WJZ Vice President and General Manager Jay Newman, who has spent a decade as head of the station, acknowledges the challenges faced by local newsrooms. But he insists they can be surmounted. The key, he says, is abandoning traditional concepts of what a local news operation entails and who watches it.

Instead of concentrating on two or three daily news shows, he notes, Channel 13 now broadcasts news six hours a day, stretching from 5 a.m. to 11:35 p.m. The station also updates its Web site regularly and has an agreement to share content and personnel with The Baltimore Examiner. WMAR has a similar agreement with The Sun.

“Years ago, people gathered around the TV set at 6 o’clock and watched and ate dinner together,” he says. “Now, people have different expectations. … What we need to do is to reach people more often, at more times throughout the day, both on TV and through multiple platforms.”

There are no job cuts planned for now at WBAL, Channel 11, says station President and General Manager Jordan Wertlieb. “It’s a competitive business,” he says. “We’ve gone though difficult economic times before. I think we’re optimistic that we’ve seen the worst.”

Like his counterpart at WJZ, Wertlieb says the challenge is to adapt the station’s news product to the changing marketplace. And the big change, he says, is in the number of different places people can go to find the news – and in the number of places advertisers can spend their money.

“Television viewership was up in 2007 to more than four hours a day for American adults,” Wertlieb says. “It’s at record levels. … Now you’re in a pool where you have to compete for audience, so you have to provide compelling content. You’re not splitting the [revenue] pie among three channels, you’re splitting the pie among 100.”

While Papper says he knows layoffs at stations lead to headlines, he begs for a bit of context as to how “dire” things are – or are not – for the local TV news business.

“When I worked at a TV station in Minneapolis, I remember the general manager telling me that the owner demanded a profit margin of 45 percent,” he says. “I guess if you are used to making a 45 percent profit and now you’re only making 20 or 30, it feels like you’re in the poorhouse. But in some businesses that would still be pretty good.”

chris.kaltenbach@baltsun.com david.zurawik@baltsun.com

Posted in Ad Spending, Consumer Behavior, Demos & Audiences, Local, Marketplace Trends, Multi-Channel, Television & Video, Traditional to Online | Leave a Comment »

Digital signage as middle media platform

Posted by Mort Greenberg on April 6, 2008

Source: http://digitalsignagetoday.com

 

By Lyle Bunn contributor
01 Apr 2008

 

Lyle Bunn is a principal and strategy architect at Bunn Co. He is an author, presenter, consultant and visionary of the digital signage industry.
 
Social networking. Bluetooth. Mobile commerce. Millennials visiting Web sites and extending music and TV.  Each of these are components in the next wave of the digital signage business model. Digital signage has enjoyed rapid growth based on a TV-like ad display model, but the technology that drives the advantages of digital displays has positioned it for a new level of interaction and service to marketers.
 
Digital signage has been an extension of the TV and Internet ad delivery models by moving ad presentation to out-of-home and point-of-purchase. Digital signage is showing up in locations where people gather to work, learn, shop, play, commute and wait. It is also gaining the attention of marketers because it can better target specific demographics, costs less than a typical TV ad and can provide a better compliance report.
 
The number of displays is growing and delivering a viable number of exposures to merit the efforts of ad placement. Ad agencies that have lived with the “TV ad needle” pushed in their arms for years are realizing that media buying profits are based on the broken business model of broadcast. They see that their success will be regained by returning to producing messages that communicate with defined target demographics.
 
This shift includes two significant changes — better message targeting and viewer message interface.
 
Message targeting that has been based on good media buying will increasingly be based on dynamic ad provisioning. The cookies used for internet targeting, the “clicker” history of cable and cognitive recognition in digital signage all have the same objectives, and each is based on technology supporting target marketing. Message targeting is becoming a back-office technology where ads are pulled from storage and displayed based on pre-set “if-then” display rules.   
 
Message interface is the new domain of digital signage defined by interaction with the content. While physical interaction has developed through kiosks and touchscreens, the ability to scale is limited. By extending display messaging to a personal device such as a cell phone, message engagement and brand interaction is significantly advanced. This advancement makes digital signage valuable for marketers and communicators wishing to extend ad display into brand engagement.
 
Aiming for ubiquity
 
Marketers know the inherent value in using digital signage to gain heightened exposure. Their goal is ubiquity, that at each turn the media is fulfilling customers’ needs, wants and aspirations. 

SeeSaw Networks has offered a good example of this ubiquity for college students. In some situations students encounter SeeSaw digital signage on public transportation, at the coffee shop, campus locations, gas station, bank, c-store, nightclub and restaurant. The company has managed to incorporate digital signage into each daily destination.
 
Each activity is highly social, so the ads have a high probability of impacting brand awareness for students. Digital signage is part of their social networking including planned activities, destinations and discussions.
 
The Millennial group (those born after 1982) are an attractive demographic for brands. This generation is the first to exceed 100 million people in North America and 42.6 million are currently between the ages of 17-26.
 
According to StatisticsU research, 17 to 26-year-olds in this demographic spend $160.8 billion annually, not including housing payments, utilities and school costs. Ninety-six percent of college students and 86 percent of non-students in this age group use cell phones. Daniel Coates, co-founder of SurveyU, said that this group’s media consumption is shifting dramatically.
 
IDC Jupiter Research valued U.S. mobile “digital commerce” at $11.2 billion for 2007 including downloads and mobile commerce. According to Telephia, the mobile research division of Nielsen, 31 million people used mobile Internet in June 2007. Comsource forecasts mobile Internet to increase to 92 million by 2012.
 
Through interactivity digital signage serves as an excellent media platform to reach Millennials and other demographics through text code (SMS) downloads, direction to Web sites, blue-casting and permission marketing. 
 
SMS Text. Text codes presented in a digital ad could prompt the download of information, coupons or media such as ringtones, wallpaper or games. A text code could also enable a mobile commerce transaction. Mobile commerce provider mPoria reflects that the average mobile commerce transaction is $130 with conversion rates of .8-1.5 percent on mobile devices.
 
Bluetooth. Beyond text codes, the digital signage media platform can serve as the interactive media supply point for near-field communications using Bluetooth.  According to a February 2008 report by NPD Group, 69 percent of phones sold in Q2 2007 were Bluetooth-enabled, a 48 percent increase over Q3 2006. Over 40 percent of users with Bluetooth use the capability.

TruMedia’s audience measurement tool detects gender with 90 percent accuracy.
RFID technology has had limited deployment, but like barcode readers or other near-field communications, offers a viable trigger for content display customized to the viewer experience.


Facial recognition. Digital signage is ideally suited to serve ads and other content based on the audience profile of its viewers. Cognitive facial recognition can determine the gender, age range and ethnicity of a viewer. This information can then be used to trigger the display of content suited to the viewer. Using this approach, one ad may be displayed for a 50-year old white male while a different ad is presented for a 20-year-old Asian female.
 
New opportunities
 
As digital signage moves from playloop ad display to a media platform approach, a new model of ad placement and payment is made possible. Increased ad revenues are realized when audience recognition reports on actual ad viewers and ads are displayed especially for targeted audiences. Revenue is also generated by SMS text or mobile commerce interactions triggered by the digital signage content.
 
Dynamic ad provisioning from facial recognition suggests an entirely new revenue model from better message targeting. In this revenue model, content is developed for locations where targeted viewers are expected. The content is placed in storage on the media player at that location for playout when triggered (rather than simply placing the ad into a playloop).
 
The invoice for the ads is validated by a report of the viewers. CognoVision and TruMedia both offer audience recognition products for this model. This same report could fuel the creative development of the ad to maximize viewer awareness and engagement.
 
The challenge of reaching consumers and viewers has motivated the development of new technologies and business models. As digital signage continues to evolve, its strengths are exploited and inter-relationships are refined, all to the benefit of savvy communicators.

Posted in Ad Products, Ad Spending, Ad/Behaviroral Targeting, Brand Advertising, Content, Data & Metrics, Demos & Audiences, Digital Out of Home, Local, Marketplace Trends, Mobile, Multi-Channel, Traditional to Online, eCommerce | Leave a Comment »

Mobile Video Ads See Vibrant Click-Through Response

Posted by Mort Greenberg on April 6, 2008

Source: http://tvweek.com

MediaMobile video ads generate more than four times the click-through rate of direct-response ads. That’s the conclusion of a study recently completed by MobiTV, the mobile television provider that counts more than 3 million customers for its video-on-cell-phone service.

The MobiTV study—one of the first to measure consumer responsiveness to ads in mobile video content—is slated to be released this week. Marketers are eager to understand the small but growing medium of mobile video before they pour more ad dollars into it.

Ad spending in the mobile medium should reach $1.6 billion this year and jump to $4.8 billion in 2011, according to eMarketer. Most of the ad spend this year is going to text-message marketing as well as advertising on WAP sites, which are Web sites tailored for the mobile phone.

But mobile carriers and content providers are eager to grow the video side of the mobile ad business, and studies like the one from MobiTV should help. The study found that MobiTV viewers clicked on ads in mobile video content at a rate that’s 300% greater than the direct-response industry’s. The standard for that segment of the ad business is about 1%, meaning MobiTV viewers interacted with ads about 4% to 5% of the time.

That includes ads on networks such as Fox Sports and in front of music videos from Universal Music Group, said Jack Hallahan, MobiTV’s VP of advertising and brand partnership. MobiTV viewers can jump from 30-second spots to more interactive experiences, such as click-to-dial options, links to WAP sites and additional branded content from the advertiser.
Advertisers on MobiTV have included Toyota, Paramount Pictures, Charles Schwab and the U.S. Air Force.

Mobile video ads are still a novelty to some degree, so interaction may settle down a bit, Mr. Hallahan said. However, because the cell phone is inherently an interactive device, he does expect the click-through rate to remain high. “The phone in and of itself is like carrying a remote, but you can watch it, too; you use your phone to text, for e-mail, to make phone calls. When you look at the second screen, it’s interactive,” he said.

Mr. Hallahan said MobiTV sells ads on a sponsorship basis and prices the interactive spots at a premium. Most ad buys range from $50,000 to $100,000 for a four-week buy. The MobiTV service skews young and male; the study found 67% of MobiTV users are men and 82% of its customers are between the ages of 18 and 39.

Some of MobiTV’s early ad partners are boosting their ad spend this year. Paramount plans to double its mobile video ad budget in 2008, including buys on MobiTV, said Brian Aucoin, partner and group director with Mediaege:cia, the media buying agency for the studio.

“Last year it was more experimentation,” he said. “Now it’s gotten bigger and more accepted, and we just feel these are key consumers for us. The person who accesses video on mobile devices is seeking out entertainment and is a high-income person and an evangelist, and this is a person we want to reach with our message.”

Look for mobile video ads for the Paramount movies “Iron Man” and “Indiana Jones and the Kingdom of the Crystal Skull” later this year. Most of the movie ads let viewers click through to see a longer trailer or clips.

Paramount also will advertise this year with MyWaves, sort of a YouTube for mobile phones. MyWaves is a mobile video destination that is accessible on most phones with mobile video capability. It’s a free service that attracts more than 5 million unique visitors per month to a mix of user-generated and premium content from networks including CBS, Fox, CNN and MTV. Most users tune in to watch MyWaves videos weekly, with average viewing times of 24 minutes per session, the company said.

This week MyWaves plans to announce a partnership to feature video content related to Sports Illustrated’s swimsuit issue on a dedicated MyWaves mobile channel. The channel will offer more than 50 video clips, including video from photo shoots and interviews with models.

MyWaves has tested various ad formats in the last year, such as banner ads and WAP sites. The ads that are most contextually relevant to the content generate the highest click-through rates, said Susan Cashen, VP of marketing.

In the second quarter, MyWaves plans to run an ad campaign with a video game maker that will include a click-to-buy option for the game.

In the spring or summer, MobiTV will offer locally targeted ads so consumers can find the nearest car dealer, quick-serve restaurant or store, for instance, when clicking on ads in those categories, Mr. Hallahan said.

MobiTV’s study also revealed the following consumer usage data about mobile video:

• 43% of parents who subscribe to MobiTV have used it to entertain kids in the car.

• 67% of subscribers have shown the MobiTV service at a party or other social gathering.

• 85% of MobiTV subscribers say they watch more TV at home since they have MobiTV

Posted in Ad Spending, Ad/Behaviroral Targeting, Data & Metrics, Marketplace Trends, Mobile, Online Video News, Television & Video | Leave a Comment »

Video Ads as Effective as TV Ads, Study Says

Posted by Mort Greenberg on April 6, 2008

Source: http://tvweek.com

Ads embedded in YouTube videos perform just as well as ads on television, Google said.

Those are the findings from a study commissioned by Google to measure the effectiveness of 30-second ads on YouTube, on TV and embedded into content online. Harris Interactive conducted the study.

Google said 30-second commercials fared the same on YouTube and embedded into video content as they did on TV, generating the same level of intent to purchase, engagement and interest in the brand.

The study also reported that online ads are better at “communicating the brand” because of the slightly higher accuracy in correct brand recall.

That means ads shown on YouTube or embedded into online video content are at least as effective as TV ads, Google said in the study.

Posted in Ad/Behaviroral Targeting, Brand Advertising, Consumer Behavior, Content, Demos & Audiences, Marketplace Trends, Multi-Channel, Online Video News, Television & Video, UGC | Leave a Comment »

News Highlights: Social Networks & Online Video

Posted by Mort Greenberg on April 6, 2008

Source: http://news.google.com

Video boom threatens to gridlock the internet
Guardian, UK - 3 hours ago
The worst-case scenario is not so much a crash as a global gridlock in which email, social networks and everything else on the internet slows to a crawl,
Vigilance can thwart online predators
Carlisle Sentinel, PA - 2 hours ago
“Today, they stalk a variety of online sites, including chat rooms; social networking websites like MySpace and Facebook; Internet message boards; video

New York Times
Online Commercials: Now That’sa Hard Sell
New York Times, United States - 2 hours ago
on social networking sites or anywhere else, without directing viewers back to Hulu. Hulu describes itself as the online destination for “premium” video
One-Stop Shop For Streaming Movies, TV Online Hartford Courant
Welcome to Hulu vision Fort Worth Star Telegram
Web-a-vision: Why watch TV on the TV? Portsmouth Herald News
all 10 news articles »

Sky News
Virtual nightmares about social networking
Spiked, UK - Apr 3, 2008
Alongside violent video games and pornography, social networking sites, such as Bebo, Facebook and MySpace, are both the principle focus and main source of
Q&A: Children and safer net use BBC News
all 26 news articles »
Going site-seeing
Fort Wayne Journal Gazette, IN - 18 hours ago
By Emma Downs It was just a matter of time before you discovered that other World Wide Web – the online communities of social networking sites, wikis,

The Canadian Press
Baby Boomers troll for fun, friendship and sex on social networks
The Canadian Press - Apr 4, 2008
Eons is one of at least two dozen social networks aimed squarely at baby boomers, the population bubble born between 1946 and 1964 that has defied
Can the UK government regulate US-based social networking sites?
ZDNet - Apr 2, 2008
For some time now, the social networking phenomenon and issues around safety – child protection, identity theft etc. – have been very much in the media spot
Marketers Size Up New Metric System
Brandweek Magazine, NY - 3 minutes ago
Now, engagement through online communities, video sites and other methods offers the potential to measure more. Social media companies like Slide and Bebo

The Australian
Mouse clique that roars
The Australian, Australia - Apr 4, 2008
But while the new social media offers political artists unprecedented networking opportunities, it is a quagmire for politicians using the same sites to
Adult social networking sites attract young users
Guardian, UK - Apr 1, 2008
Almost half (49%) of all under-18s online said they were using social networks regularly, equivalent to some 3.8 million children around the country.

Posted in News Highlights, Online Video News, Social Media | Leave a Comment »